You can activate your Priority Pass in different ways depending on how you received it. You either got it as a benefit from your bank or credit card, such as Amex or Chase, or you purchased it directly from Priority Pass. Follow the correct steps below based on your situation.
1. Activate Through Your Bank or Credit Card (Most Common Method)
If your credit card includes Priority Pass as a benefit, you must register first through a special webpage or your bank’s online portal.
Step 1
Go to: prioritypass.com/activation
Step 2
Enter your Membership Number.
You can find this number in your welcome email or on your physical Priority Pass card.
Step 3
Enter your Validation Code or Web PIN.
If you cannot find this code:
- Open your bank’s mobile app
- Look under “Benefits” or “Travel”
- Use your bank’s dedicated activation link
For example, Chase cardholders can go to:
prioritypass.com/chase
Step 4
Create your username and password to finish setting up your account.
2. Activate Through the Priority Pass App
If the website gives you trouble, you can activate your membership through the mobile app. Many people find this method easier.
Step 1
Download the Priority Pass app from the App Store or Google Play.
Step 2
Open the app and tap “Activate Your Account” on the login screen.
Step 3
Enter your membership details.
In some cases, you can scan your physical card using your phone’s camera instead of typing the number.
Once you complete activation, your Digital Membership Card appears in the “Card” section of the app. You can use this digital card immediately for lounge entry.
3. Use Bank-Specific Activation Links
If you have a specific credit card, activate your membership through that card’s official portal.
- American Express:
Log in to your Amex app or website and go to the “Benefits” section. - Chase Sapphire:
Visit prioritypass.com/chase and follow the instructions. - Capital One:
Open the Capital One app and find Priority Pass under “Benefits.”
Troubleshooting Tips
Card Not Recognized
Make sure you enter your 16-digit Priority Pass membership number.
Do not enter your credit card number unless the page specifically asks for it.
Missing Validation Code
Check your physical welcome package for the 3 or 4 digit code.
If you lost it, contact Priority Pass support at membership@prioritypass.com.
New Credit Card
If you just opened your credit card, wait 3 to 5 business days.
Your bank needs time to send your information to Priority Pass before you can activate your account.
Conclusion
You activate your Priority Pass by registering online or through the mobile app, depending on how you received it. If your credit card provides the membership, you must register through your bank’s portal first.
If the website does not work, use the app for a faster solution. Always enter your Priority Pass membership number correctly, check your validation code, and allow a few business days for processing if your card is new.
